Everything people ask before they start.

Download Joji for iOS (Android is coming soon) and answer a few setup questions, which takes about five minutes. No referral or clinic code is needed.

Joji keeps visits, records, medications and care instructions in one app and turns them into summaries, reminders and a day-by-day plan. You can also ask it a question and get an answer drawn from your own records.

Anyone whose care extends beyond a single appointment: people preparing for or recovering from a procedure, managing ongoing conditions across several doctors, or navigating a new diagnosis. It is also built for the family members helping them.

Joji is free to use, and no payment details are required.

No. Joji is not intended to diagnose medical conditions.

No. Joji isn’t an emergency service. For a medical emergency, call 911 or seek appropriate emergency care.

No. Joji can only work with the information available to it, such as records you’ve connected, documents you’ve added, and information you’ve provided.

There are two ways: add a profile that you manage from your own phone, or link accounts with another adult using a code, so each person uses their own phone. Each person’s plan, visits and records stay separate, and you switch between them in one app.

Yes. A parent or guardian creates and manages a child’s profile directly, while an adult links their own account with yours and chooses what you can see. Most people start with one person and add others as care needs change.

The person receiving care. Nobody is added without their permission.

Staff hand the patient instructions with a QR code, and scanning it opens your practice’s plan in the app. The plan is built ahead of time from your existing instructions, so nothing changes in what you write or say at discharge.

One handoff of your current instructions and protocols. There is no EHR integration and no new software to install or learn.

No. A patient’s account belongs to the patient, and nothing is shared with the practice unless the patient chooses to share it outside of Joji.

No. Joji organizes your instructions into a plan that matches your existing recovery steps exactly. Each plan states what warrants a call to your clinic and what warrants emergency care.

Joji can support clinic-specific instructions and recovery plans so patients receive guidance based on the information their care team provides.

Joji can securely retrieve records you authorize from participating healthcare providers, though availability depends on what each provider makes electronically accessible. You can also upload records and documents yourself by taking photos of any documents from within Joji.

Joji organizes your health information so it is easier to find, understand, and use when you need it. Your records are always kept private and nothing is saved anywhere except in your private and secure record file. You can also ask questions about information you’ve added to Joji. Information in Joji does not change the medical record maintained by your healthcare provider.

Only you and the people you invite. Clinics, employers and insurers have no access unless you direct it, and Joji staff access is limited by role, logged, and reserved for cases like a support request you make.

Joji is a consumer app, so HIPAA does not apply to it the way it applies to a doctor’s office. It uses HIPAA-aligned safeguards regardless, including encryption in transit and at rest and signed agreements with every vendor that handles health information.

No. Health information is never sold, and it is not used or shared for advertising, marketing or insurance underwriting.

It is deactivated immediately and your information leaves the app. You have 30 days to restore it, after which permanent deletion begins.